Terms & Conditions for 36jili

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a binding legal agreement between you ("the Player") and 36jili ("the Platform", "we", "us"). They apply to every aspect of your use of the 36jili website and any associated mobile application. Accessing the platform, registering an account, making a deposit, or placing a wager constitutes your acceptance of these Terms in full.

These Terms should be read together with our Privacy Policy and Responsible Gaming policy, both of which are incorporated by reference.

2. Eligibility

To open and use a real-money account on 36jili, you must meet all of the following requirements at the time of registration and on an ongoing basis:

• You are at least 21 years of age.
• You are physically located in a jurisdiction where online gaming is not prohibited by law.
• You are acting on your own behalf and not on behalf of any third party.
• You are not a person who has been self-excluded or otherwise excluded from gaming services.
• You have the legal capacity to enter into a binding agreement.

36jili reserves the right to request proof of age and identity at any time. If you cannot provide acceptable verification, your account may be suspended and pending withdrawals withheld pending review.

3. Account Registration

Each player is permitted to hold one account only. Duplicate accounts — including accounts created under a different name, email address, or payment method — are prohibited. If we detect multiple accounts belonging to the same person, all duplicate accounts will be closed and any balances or pending bonuses may be forfeited.

Account Information Accuracy

You must provide accurate, complete, and up-to-date information when registering. This includes your full legal name, date of birth, and valid contact details. Using false or misleading information is a breach of these Terms and may constitute fraud.

Account Security

You are fully responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with anyone. 36jili will never ask for your password by email, chat, or phone. If you suspect your account has been accessed without your authorisation, contact support immediately at [email protected].

KYC Verification

As part of our player verification process, we may ask you to submit government-issued identification, proof of address, and/or proof of payment method. This is standard Know Your Customer (KYC) procedure. Accounts that do not complete verification may have deposit, withdrawal, or gameplay restrictions applied.

4. Deposits and Payments

All real-money transactions on 36jili are processed in Philippine Peso (PHP). Accepted deposit methods include local bank transfer and Philippine e-wallets such as GCash and Maya. Accepted methods are displayed during the deposit process and are subject to change.

• Deposits must come from a payment account registered in your own name. Third-party deposits are not accepted.
• Minimum and maximum deposit limits apply and are shown at the time of transaction.
• 36jili does not accept credit cards or cryptocurrency as payment methods for deposits or wagers.
• Deposits are generally credited to your account promptly after payment confirmation, though processing times may vary depending on the method used.

5. Withdrawals

Withdrawals are processed to the same payment method used for your most recent deposit where possible. Your account must be fully verified before any withdrawal can be processed. Minimum withdrawal amounts and processing times are shown within your account area.

• Withdrawals are subject to verification checks. We may request additional documentation before releasing funds.
• Processing times vary by payment method. Bank transfers typically take longer than e-wallet withdrawals.
• Withdrawal requests that cannot be matched to a verified payment account will be held until identity is confirmed.
• 36jili does not charge withdrawal fees on its end, though your bank or e-wallet provider may apply their own charges.

6. Gameplay Rules

36jili offers a range of games including slot games, fish games, live casino, sports betting, eBingo, and online poker. Each game category may have its own specific rules displayed within the game interface. In addition to those game-specific rules, the following general principles apply across all games on the platform:

• All bets placed are final once confirmed. Bets cannot be cancelled after the game round has started.
• In the event of a technical error or game malfunction, 36jili reserves the right to void affected bets and return stakes to player accounts.
• Game outcomes are determined by certified random number generation or live dealer processes. 36jili does not manipulate results.
• For sports betting, if an event is cancelled or abandoned, bets will be settled according to the applicable sports betting rules displayed in the Sports section.
• In cases of dispute, the platform's recorded data takes precedence over any screenshots, recordings, or player recollections.

7. Bonuses and Promotions

36jili may offer bonuses, cashback, and promotional rewards to eligible players from time to time. Any such offer will be accompanied by specific terms that govern eligibility, wagering requirements, expiry, and withdrawal conditions. Those specific terms form part of these overall Terms and Conditions.

• Bonuses are issued at 36jili's discretion and may be modified or withdrawn at any time without prior notice.
• Only one bonus may be active at a time unless stated otherwise in the specific promotion terms.
• Attempting to abuse bonus offers — including opening multiple accounts to claim the same bonus — will result in the bonus being voided and the account reviewed for potential suspension.
• Bonus funds and real-money funds are tracked separately. Specific withdrawal rules apply to bonus-derived winnings.

8. Prohibited Conduct

The following actions are strictly prohibited on 36jili. Engaging in any of these will result in account suspension, balance forfeiture, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tool to place bets or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or loopholes. Any winnings derived from a known bug are not payable.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Registering a false identity or misrepresenting your age.
• Accessing another player's account without their knowledge and permission.
• Engaging in abusive, threatening, or harassing conduct toward platform staff or other users.

9. Responsible Gaming

36jili is committed to promoting responsible gaming. We provide tools that allow players to manage their activity, including deposit limits, session reminders, and self-exclusion options. These tools are accessible through your account settings.

Gaming is entertainment — it is not a reliable source of income, and there are no guaranteed outcomes. If you feel that your gaming is no longer within your control, we strongly encourage you to use our self-exclusion feature or review our Responsible Gaming page for guidance and support resources.

10. Privacy and Data

36jili collects and processes personal data in accordance with our Privacy Policy. By accepting these Terms, you also acknowledge and consent to the data practices described in that policy. Key points include:

• Personal data is collected for account registration, identity verification, transaction processing, and fraud prevention.
• We do not sell personal data to third parties for marketing purposes.
• Data may be shared with payment processors, KYC verification partners, and where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

11. Limitation of Liability

36jili provides the platform on an "as is" basis. While we make every effort to ensure reliable, uninterrupted service, we cannot guarantee that the platform will be available at all times or free from errors. To the fullest extent permitted by applicable law:

• 36jili is not liable for any loss of data, loss of profits, or consequential damages arising from the use of the platform.
• We are not responsible for losses arising from network outages, device issues, or third-party payment failures beyond our control.
• Our total liability to any individual player in any given circumstance shall not exceed the balance held in that player's account at the time of the relevant incident.

12. Changes to These Terms

36jili reserves the right to update or modify these Terms at any time. When material changes are made, we will update the "last updated" date at the top of this page. Continued use of the platform after any changes have been posted constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

13. Contact Us

If you have any questions, concerns, or disputes related to these Terms and Conditions, please reach out to our support team. We aim to respond to all inquiries in a timely manner.